Recent Posts

Reversing Water Damage with the Injectidry System!

3/12/2021 (Permalink)

drying hoses inserted into drywall Reversing Water Damage with the Injectidry System!

SERVPRO of Queen Anne's, Kent & Caroline Counties uses a number of different tools and equipment when it comes to treating damage due to water, mold and fire. One of our most valuable pieces of equipment is the Injectidry System. This system takes water damage restoration to a whole new level and allows us to treat delicate, inaccessible or hard to reach areas that have been saturated with water. The process is minimally invasive and is perfect for high risk areas. 

The process begins with drilling small access holes. We like to try to place these holes in the least visible areas if possible. Next, small nozzles are inserted into the holes with hoses attached to them. A pressurized air pump then injects heated air through the nozzles and into the hidden air spaces. The air movement becomes a vehicle for moisture, and water can be suctioned out of cracks and crevices effortlessly!  

While the Injectidry does most of the work, it is often partnered with traditional equipment like air movers and dehumidifiers. 

While water damage of any kind is devastating to any home or property owner, it's even worse when it has happened to a beautiful gallery wall that they would hate to completely demo or custom hard wood floors that can never be replicated. These are a few examples of areas that are sometimes*the perfect candidate for the Injectidry System!

With this system, you can trust SERVPRO of Queen Anne's, Kent & Caroline Counties to properly take care of your home! Don't hesitate to call us in case of a water emergency! 443-SERVPRO. 

*Not every water loss qualifies for the Injectidry Drying System. Situations and circumstances vary based on location, severity, timing, etc. 

Spring Preparation

3/4/2021 (Permalink)

The month of March here in Maryland can be pretty unpredictable. One day week we may get snow and the next it may be in the mid 60's! As we begin to welcome Spring weather, there are a few things we want home owners and property managers to keep in mind!

Basement pumps like sump pumps and sewer values can be a life saver. Snow melting at rapid speed or Spring rain can do a lot of damage! In case of a power outage, hand pumps are also great to have on hand. 

Windows & doors are notorious for allowing moisture to seep in. Always make sure that your windows and doors are properly sealed. Although it may not be at a noticeable rate, any moisture coming in (especially warmer, more humid air) will build up over time and can cause water damage/mold issues. 

Your roof puts up with a lot throughout the winter! Be sure your roof is well maintained to prevent any moisture from getting in and leading to mold. 

Here on the Eastern Shore we always predict a robust amount of mold to pop up in the Spring months. With the wetness that Spring brings partnered with the already low water table of the shore, warmer days are almost inevitably going to cause some sort of mold. It's important to keep an eye out for things within your home that may contribute to water damage and mold growth. If you or anyone you know becomes affected, give SERVPRO of Queen Anne's, Kent & Caroline Counties a call- we are Here to Help!

443-SERVPRO 

Debunking "Black Mold"

2/12/2021 (Permalink)

We often receive calls from clients in a panic, worried because they have found "black mold". While mold in any form is scary enough, add the color black to it and it definitely gives you a reason to be concerned! The truth is, "black mold" is really no worse than any other mold and the color serves no real significance! 

Mold can take many colors but is most often seen to be gray, black, brown or green. Mold color can be influence by humidity level, the surface its on, it's food source, humidity levels and even light. The same type of mold can be many different colors and can even change color over time!

While you should pay attention to all mold, it is important you do not assume that mold of a certain color is releasing mycotoxins. The risk of mold should never be assessed solely on the color of the visible mold. 

Active, visible mold growth means there is or has been a source of moisture. The moisture source must be identified and stopped. If you suspect mold of any kind, call SERVPRO of Queen Anne's, Kent & Caroline Counties to assess the situation and remediate it properly! As always, we are Here to Help. 443-737-8776

A Guide to Maintaining Infection Disease Control in the Workplace

1/21/2021 (Permalink)

While work may look a lot different for some people amidst the COVID-19 pandemic, people returning to their workplace want to ensure it is a clean, safe place to be. 

There are several steps you can take to help maintain control over infectious diseases within your office. 

What is infectious disease control?

Very simply put, infectious disease prevention and control is a method of cleaning and minimizing the spread of contagious disease. 

Why is it important in the workplace? 

Ensuring that a workplace is safe and clean can contribute greatly to productivity and loyalty within you employees. Office spaces, especially smaller scaled, can be some of the easiest places for germs to spread. Everyone often touches the same high traffic touch points, visits the same break room, works in close corners, etc. and it is critical these places are kept clean to minimize the spread. 

The Plan

  • Plan Accordingly. The first thing that you should do is to come up with an infection control plan. Involve a management team to work more closely with employees and enforce any established workplace policies and procedures for infection control.
  • Remove Common-Use Items. Something as simple as removing common items like magazines, community snack baskets, pens, etc. can greatly help slow the spread of any germs.
  • Encourage Basic Etiquette. Encourage employees to practice the basic etiquette of covering their mouths when they cough or sneeze. Provide boxes of tissues and disinfectant wipes in common rooms where they interact with more people. At the same time, discourage them from sharing personal items like cups, glasses, and cutleries where they can easily transfer their respiratory droplets to other people. Most importantly, encourage employees to stay home if they feel under the weather.
  • Basic Sanitation. The way to prevent the spread of infection is to provide ways for your employees to rid themselves of germs by putting up clean handwashing facilities and sanitation stations equipped with alcohol or alcohol-based hand sanitizers.

SERVPRO of Queen Anne's, Kent & Caroline Counties offers commercial and residential COVID-19 cleaning services that range from expected exposure to preventative cleaning. Allow us to be part of your plan and ensure your work place is a safe and healthy environment! 443-737-8776

Choosing Home Restoration Services in Advance | SERVPRO® of Queen Anne’s, Kent and Caroline Counties

1/21/2021 (Permalink)

smoke emerging from a house fire If you’ve been affected by a fire, reach out to us right away! We are here 24/7 to help you recover.

Fires can happen regardless of the weather, which is why fire preparedness is so important throughout the year. However, experts like the Red Cross recommend being extra prepared in winter months as that is when the rate of home fires peaks throughout the United States.

Planning for both during and after a fire is extremely important. Create an emergency escape plan so your entire family knows what to do the moment a fire breaks out. For afterward, knowing what restoration company to call can help things move along quickly so you can reclaim your home.

Choosing Us for Fire Restoration

It goes without saying that you want the company you choose for fire restoration to do a good job, but it is important to know what that means. Working with a company that will compromise on quality or service offerings can create further headache down the road—that is why we offer a three-step fire cleanup process to take care of everything for you:

Structural Cleaning

The structure of a home is made up of many important elements, all of which can be damaged in a fire. Beginning with establishing the extent of the damage with pretesting, we will then bring in the tools we need for restoration. We will clean and repair the area, and can even prepare soot-covered walls for paint application.

Content Cleaning

Replacing your items after a fire is often costlier than having them restored, which is why we make sure to have the tools on hand to clean a variety of belongings. Utilizing both wet and dry cleaning equipment, we can handle a variety of items from wood furniture to area rugs to electronics. This allows you to keep the items you love while ensuring they are cleaned, deodorized and safe to use.

Deodorization Services

Fires can leave behind smoke and soot odors that linger unpleasantly. Air scrubbing equipment ensures these hazardous particles are removed instead of simply covering up odors with fragrances.

How to Prevent Water Damage

1/19/2021 (Permalink)

Although water losses can occur despite our best preparation efforts, there is a lot that home owners can do to try to prevent it as well as lessen the damage. 

We have a few tips for if you find yourself in a water damage situation:

• Shut off the water if possible or contact a qualified party to stop the water source.

• Turn off any circuit breakers for the wet areas of the property once access to the power distribution panel is safe from electrical shock.

• Remove as much of the excess water as possible by mopping and blotting.

• Wipe excess water from wood furniture after removing lamps and tabletop items.

• Remove and prop-up wet upholstery cushions for drying.

• Place aluminum foil or wood blocks between furniture legs and wet carpeting.

• Remove any art, technology, important documents, and other materials that are valuable or sensitive to moisture to a safe, dry area.

• Hang draperies with coated hangers to avoid contact with wet carpeting or floors.

• Hang furs and leather goods to dry separately at room temperature.

We also have a few tips for what NOT to do:

• Enter rooms with standing water where electrical shock hazard may exist.

• Enter affected areas if electrical outlets, switches, circuit breakers or electrical equipment are exposed to water. Always avoid electrical shock hazards.

• Leave books, newspapers, magazines or other colored items on wet carpet or floors to cause staining.

• Leave Oriental rugs or other colored rugs on any wet surface- may cause colors to bleed and stain.

• Use your household vacuum cleaner to remove water, possibly causing electrical shock or damage to the vacuum cleaner.

• Use TVs or other appliances while standing on wet carpets or floors, especially not on wet concrete floors.

• Turn on ceiling fixtures if ceiling is wet or enter rooms where ceilings are sagging from retaining water.

If you or someone you know finds themselves in a water loss situation, call SERVPRO of Queen Anne's, Kent & Caroline Counties to help remediate the problem! 443-737-8776

Chimney Safety

1/15/2021 (Permalink)

fire burning in fireplace Always educate yourself on fire safety!

Chimney fires happen every year and more often than you'd probably suspect. It's incredibly important that you're chimney is prepped and ready for a fire and that you are safely and properly maintaining the fire once lit. 

Prior to using your chimney you should get it professionally inspected.. This will ensure that your flute is working properly and everything is safe and ready to go!

Once you have the OK, here are a few tips to safely enjoy fires all winter long!

  • Burn fires that are proportionality sized for YOUR fire place. This makes it much easy to have the fire under control!
  • ONLY burn proper wood and materials. Plastic and styrofoam should never be burned within a fire- especially indoors. 
  • Make sure there is a significant draft when burning a fire. However, be weary when choosing to light a fire on especially windy days. The draft may cause smoke to linger within your house rather than up and out of the chimney. 

If you suspect your fireplace is a hazard or you've lit a fire that has become to large to handle, you should call 911 to properly handle the situation. 

If you or someone you know has suffered the unfortunate instance of fire damage, allow us to take care of the damage and work to make it "Like it never even happened."

Halloween Fire Safety Tips

10/30/2020 (Permalink)

SERVPRO cartoon team members Happy Halloween!

Happy Halloween!! Although Halloween and other holidays may feel a little different this year, we are hoping you and your loved ones are still able to celebrate and have fun in a safe way! Aside from health safety, we are here to share some important fire safety tips for you on Halloween!

  • Ensure that any decorations such as hay bails or dried corn stalks are away from open flames or any light fixtures including open light bulbs, string lights, etc. 
  • Consider switching flames our for LEDs. There are a TON of faux candles/flame options available and they are a much safer alternative! 
  • While your costume is likely not flame resistant, it is important to be aware of the details of your costume including long strings, tassels, tails, etc. that may easily catch fire if near one. If this does happen, make sure to stop, drop & roll! 
  • If having a bonfire, make sure that you are a safe standing distance, there are no low over hanging branches, and ensure you have a safety plan incase of any accidents. 

As always, we are Here to Help and want to make sure you and yours have a fun holiday weekend! Happy Halloween from your friend at SERVPRO of Queen Anne's, Kent & Caroline Counties. 

What are the Differences Between Janitorial Services and Commercial Cleaning for COVID-19?

6/22/2020 (Permalink)

SERVPRO of Queen Anne's, Kent & Caroline Counties is being called on by numerous business and community leaders to perform the necessary bio-remediation services to clean and sanitize their properties for COVID-19.  

SERVPRO of Queen Anne's, Kent & Caroline Counties professionals are uniquely prepared during this unprecedented time to clean and sanitize your business according to the protocols set forth by the CDC. We have the experience in dealing with biological contaminants and we go beyond the scope of work that regular janitorial staff perform on a daily basis. 

Here are 3 things that show how our cleaning is different than general janitorial cleaning: 

IICRC Certified. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) is the non-profit certifying body for the cleaning and restoration industry. Not only is SERVPRO of Annapolis/Severna Park IICRC certified as a firm, but most members of our staff carry several IICRC certifications. 

Cleaning Experts. The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tables at a minimum. Most of our cleaning tactics will go beyond the scope of work that regular janitorial staff perform on a daily basis 

The CDC also recommends regular cleaning of the following areas/items: 

  • Kitchen/Food Areas
  • Bathrooms n Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks 
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevators and Escalators
  • Playground Equipment
  • Fitness Equipment

Cleaning Products. Multiple products in the SERVPRO product line meet this standard and carry the EPA-registered emerging pathogens claims. While there is currently no product tested against this particular strain of the Corona Virus, we are following all guidelines as provided by the CDC and local authorities.  

Our proprietary cleaning agents, Benefect and Shockwave, are EPA-certified, hospital-grade disinfectants that have demonstrated effectiveness against viruses similar to Coronavirus (SARS-CoV-2/COVID-19) on hard, non-porus surfaces. 

We carry multiple hospital-grade disinfectants and provide our personnel with proper PPE. Not only does this protect everyone, but it also protects the building and people in it.   

Call today- 443-SERVPRO 

We are Cleaning Experts

6/11/2020 (Permalink)

men cleaning Call Today for a Proactive Cleaning

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of corona-virus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Queen Anne's, Kent & Caroline Counties

443-SERVPRO (737-8776)

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html