What our Customers say...
Water Damage Testimonials
Every stage of the process was on point and punctual, no details were missed. Tim Hooper and his team were thorough and showed compassion, which is much appreciated during such a stressful event as a basement flood. Highly recommend!
The sump pump in my basement failed and the basement flooded. Tim Hooper at SERVPRO was expeditious in his response to my problem and providing solution options. He and his crew did exactly what they told me they would do with great attention to detail. I found Tim to be very honest and reliable. I hope I do not need his services again but would not hesitate to call him if I do.
Great service and fast response ! We had an unknown water leak for several months which had saturated our crawl space, wood joists, resulting mold issues, etc. We weren't sure how to handle the repair and called SERVPRO. Tim Hooper and his team responded quickly, answered all our questions, educated us, told us what we didn't need (which we appreciated) and took care of the job quickly and professionally. I don't normally write reviews but Tim and his team were so professional and courteous throughout the repair I wanted to recommend them. A great team ! Thanks
Could not be more happy with the service from Tim and his team.. had a sump issue in our basement..right before the holidays and everything was taken care of.. highly recommend SERVPRO of Queen Anne's county..
We had a flood in the sacristy of our church (hot water heater.) Tim and his folks responded quickly and had everything dried out for the insurance adjuster to inspect. Great job, Tim!
Tim Hooper and his assistant Christian provided tremendous service within just a few hours of my call. The damage would have been much worse had they not come out. They dried everything out, moved junk, and tore out water logged walls and carpet. Although I hope to never have to use SERVPRO again, I will not hesitate should the need arise!
Recently had a pipe break in my basement and was referred by my insurance agent. Tim was able to come to my house quickly and remove damaged items, water, and dry basement. Beyond happy with the work they performed and how they handled business. Thanks again!
Our vacation property was recently flooded. Within 2 hours, Tim and his team were at our home where they took immediate action to remedy the problem. Tim and his team were prompt, professional and performed outstanding work. Tim kept us advised everyday on the status of the project and his prompt response saved our beautiful hardwood floors! MANY THANKS! I highly recommend Tim and his team.